Returns & Exchanges
At Ulike, we want you to be completely satisfied with your beauty journey; if you are not happy with your purchase, we offer a 90-day money-back guarantee on all hair removal devices. Our goal is to ensure a seamless return process so you can shop with total confidence in our technology.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team via email or our online portal with your order number and reason for return within the eligible period.
- 2.Receive Return Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if applicable.
- 3.Pack and Ship
Securely pack the device in its original packaging, including all accessories and manuals, then drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our warehouse receives and inspects the item, your refund will be processed back to your original payment method within 7-10 business days.